Privacy Policy

At hotels-in-malta.com, we prioritize your privacy and the protection of your personal data. This Privacy Policy outlines the types of information we collect, how we use that information, and the measures we take to protect your privacy. We are committed to complying with applicable legal frameworks regarding data protection and your rights.

Data We Collect

Information You Provide
Information you provide when creating an account, making a booking, or signing up for newsletters.
Transaction/Financial Information
Financial data related to your purchases, excluding full credit card numbers which are processed by third-party services.
Communications
Correspondence with our customer support team or feedback provided through surveys.
Automatically Collected Data (Usage Data)
Automatically collected information such as your IP address, browser type, and other usage data gathered through cookies.

How We Use Your Information

  • To provide and maintain our services, including processing orders and managing user accounts.
  • To offer customer support and respond to inquiries.
  • To personalize the user experience with tailored recommendations.
  • For research and development to improve our services and platform.
  • To send marketing and promotional communications, only with user consent.

Information Sharing (Disclosure)

  • Service Providers: We share your information with trusted service providers who assist us in operating our website and delivering services, such as payment processors, hosting, and analytics.
  • Business Partners: We may share your information with third-party business partners for co-branded services or joint promotions, provided you have given consent.
  • Legal Reasons: We may disclose your information as required by law, or when necessary to protect our rights or the safety of others.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Data Rights

  • The right to access your personal data.
  • The right to request correction of inaccurate data.
  • The right to erasure of your data (the right to be forgotten).
  • The right to opt-out or object to data processing.

Security Measures

We employ a variety of technical and organizational security measures to safeguard your personal data against unauthorized access, loss, or misuse. These measures include encryption, firewalls, and secure server environments.

Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify users of any significant changes by posting the new policy on our website and updating the 'Effective Date' at the top of this page.

Contact Us

For any questions or concerns regarding this Privacy Policy, please direct your inquiries to our customer support page where you can fill out a contact form. We will respond to your request as soon as possible.